Acceptance of Terms
By using our Apps and the services they provide, you accept the policies laid out in this document. Additionally you acknowledge and consent that we will collect, process, store, and share data explained in this document. IF YOU DO NOT ACCEPT THE POLICIES LAID OUT IN THIS DOCUMENT, PLEASE DO NOT USE OUR GAMES OR USE OUR SERVICES. Much of the data collection and processing we do can be disabled in the settings for our Apps, but some data collection is necessary to prevent fraud and ensure proper operation of our Apps.
How We Collect Your Information
We collect some information from you when you: (a) create an account; (b) get a subscription to play our games; (c) play our games or use game-related services; (d) make a purchase within our Services; (e) watch advertisements within our Services; (f) contact GREASE PENCIL customer service and take part in technical-support sessions; (g) share or contribute to our social media channels and other community websites, including forums.
Information We DON’T Collect
GREASE PENCIL DOES NOT collect (a) or store your email (except if you contact customer service via email), phone number, address, or any other sensitive personal information; (b) information about your gender, ethnicity, sexual orientation, or any heath realted information;
(c) your real name (unless it is the same as your username for the above mentioned Game Services. But we do not know if it is your real name); (d) biometric information; (e) internet, search, network activity information; (f) sensor data, camera, audio, temperature; (g) Professional or education status.
Information we collect
GREASE PENCIL uses relevant information you provide limited to the purposes defined hereunder.
a) Information you provide us
Contact information (such as your name and email address).
Your username and password.
Profile information (such as a profile picture).
Information that you provide when seeking help from our customer service (such as chat logs, contact details such as your phone number and email address if necessary to resolve your request, and customer support tickets).
Other information you provide us (such as information used to identify a lost account).
b) Information we automatically collect directly from you when you use our Services
Information about your game progress and activity.
Information about your interactions with other players.
IP address and device identifiers (such as your device ID, advertising ID, MAC address, IMEI).
Information about your device (such as device name and operating system).
General geolocation information.
Precise geolocation information (GPS), if you configure your device location settings.
GREASE PENCIL player ID.
c) Information we obtain from our partners (advertisers, others publishers, distributors, billing partners, ad network providers)
Information that we receive if you decide to connect to a third-party social network (such as Facebook or Game Center).
Information from billing and distribution partners (if you subscribe to certain games or make in-game purchases).
Information for advertising and analytics purposes, so we can provide you with better Service.
Information (such as IPs, Device IDs) we may receive from other partners, which we use to place / send you advertising.
How we use your information
We primarily use the information to provide you with a better gaming experience, but we also use your information to:
Protect against cheating, crime or fraud, or for other security reasons.
Identify and fix bugs and service errors.
Use it for administration, analytics, research, and optimization.
Comply with all regulatory and legal requirements, and answer any requests from Data protection Authorities or any law enforcement agency.
To provide you with support, communicate with you and respond to any requests or questions you have submitted through our customer support.
Provide you with advertising that better suits your interests.
How we retain your information
How we share your information
a) With third parties
We use third-party services that have limited access to your information for specific purposes, such as administration, analytics, optimization, advertising, prize delivery, marketing assistance, customer service, and data analysis.
Our games are supported via advertising, and collects data to help the Application serve ads. We work with advertisers and third-party advertising networks, who need to know how you interact with advertising provided in the Application which helps us keep the cost of the Application low.
If you decide, while using our Services, to use social sharing features such as “Share” or “Like” on Facebook or other third-party social network sites, this may allow the sharing and collection of personal and non-personal information both to and from such third-party social networks.
You should visit the policies of such third parties for more information about their information collection practices.
b) With authorities
We reserve the right to report to law enforcement agency activities that we, in good faith, believe to be illegal. We will investigate or take action to counter illegal activity, suspected abuse or unauthorized use of the Services, or to protect the property or safety of others. We may also disclose your information if required by any law or court order worldwide, if the information relates to actual or threatened harmful conduct.
In that case, we will consider applicable local laws, the nature of the order, as well as the legitimacy and proportionality of your information.
d) In case of sale of our company
Security and confidentiality of your personal information
We take, and force applicable third parties to take, reasonable precautions to protect your personal information against loss, misuse, unauthorized disclosure, alteration, and destruction. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee the security of your information and do not assume any responsibility for the unauthorized use of, or access to, your information that is under our control.
We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at firstname.lastname@example.org. We will delete such information from our files within a reasonable time.
We encourage parents and guardians to teach their children about privacy and how their information may be used on the Internet. Children should never disclose their name, address or phone number, or any personal information, without their parents’ or guardian’s prior permission.
We consider a user to be a child if they are under the age of 13, unless more stringent regulation applies in their state of residence.
Children can be invited to take part in testing our games (playtests) with their parents’ or guardians’ authorization and/or their parents’ or guardians’ physical presence being required depending on the state where the playtest is conducted.
Therefore, you are encouraged to review the privacy policies of all third party services. We are not liable in any way for the actions, inactions or policies of any external services.